Refund policy

Return & Refund Policy

Last Updated: June 2026

Thank you for shopping with Jensen Beats.

Due to the digital nature of our products, all sales are final. Once a beat, loop kit, sample pack, MIDI pack, drum kit, or any other digital product has been purchased and delivered, we are unable to offer refunds, returns, or exchanges.

Digital Products

All products sold on this website are delivered electronically and cannot be returned after purchase. By completing your purchase, you acknowledge and agree that you waive any right to cancel or request a refund once the download has been made available.

Exceptions

Refunds may be considered only under the following circumstances:

  • You were charged multiple times for the same product.

  • You did not receive your download due to a technical issue that cannot be resolved.

  • The product delivered is materially different from the product description.

Any refund requests falling under these exceptions must be submitted within 7 days of purchase.

Beat Licenses

All beat license purchases are final and non-refundable. Please review license terms carefully before purchasing. If you have questions regarding licensing rights, contact us before completing your order.

Contact

If you experience any issues with your order or download, please contact us at:

Email: prodbyjensen@gmail.com

We are committed to resolving technical issues promptly and ensuring you receive the products you purchased.